Return & Refund Policy

Effective Date: October 24, 2026

At Child & School Psychology CE, we want participants to have a positive experience with our continuing education courses. This policy explains when refunds are available. It matches Section 16 of our Terms & Conditions.

30-Day Refunds for Courses Not Yet Started

We offer a full refund if you request it within 30 days of purchase and have not started the course. A course is considered started once any lesson, course material, quiz, or post-test has been opened.

When Refunds Are Not Available

Refunds are not available:

• Once a course has been started;
• After a certificate of completion has been issued; or
• More than 30 days after purchase,

except where required by law.

Course Bundles

Course bundles may be refunded within 30 days of purchase only if none of the courses in the bundle have been started.

Free Courses

Free courses are not eligible for refunds.

Duplicate Purchases

If you accidentally purchase the same course more than once, please contact us. Verified duplicate purchases are eligible for a refund of the duplicate order.

Technical Problems

If a technical issue prevents you from accessing a course, please contact us so that we can resolve the problem. If we are unable to provide access to a course you purchased, we will issue a refund.

Continuing Education Acceptance

Participants are responsible for confirming that a course meets the requirements of their licensing board, certification organization, employer, or other credentialing body before purchasing or starting it. A board or organization declining to accept a course is not, by itself, grounds for a refund once the course has been started. If you have not started the course, the standard 30-day refund applies.

How to Request a Refund

To request a refund, email support@educatorce.com with your name and order number.

Refund Processing

Approved refunds are issued to the original payment method. Once a refund is issued, access to the refunded course is removed. Depending on your bank or card issuer, it may take several business days for the refund to appear.

Contact Us

Questions about this policy can be sent to support@educatorce.com. Child & School Psychology CE childschoolpsychologyce.com